Skip to content
Help centre

Buying

I paid but can't see what I bought

Try these in order:

  • Check your email, including spam. Your receipt has a button that opens your order.
  • Sign in with the email you used to pay. A purchase belongs to that email address, so it won't show on a different account.
  • Bought without an account? Finish setting up your account with that same email.
  • Paid by bank transfer? Give it a few minutes to confirm, then refresh the page.

Still missing? Send us a message below. Include the email you paid with and your payment reference, if you have it.

See my purchases

Did this answer your question?

Related help